Post It And Lose It
In the process of structuring economic ties and attracting foreign influence state
shipping and handling and postal services are making a leap to stamp out the
unfavorable reputation of state "delayed delivery" post.
Recent reforms of the Moldova central Mail Delivery Office and the whole
system of dispatch and delivery at this point hardly become solid ground for
nurturing hopes of a near improvement. Thus this profitable governmental institution
is far from being the best means of correspondence and tangible communication
neither within the country nor beyond its borders.
Practically any Moldovan can relate cases of appalling incompetence on the
part of Posta Moldovei when letters do not reach addressees, are delivered
to the wrong address or opened. In fact the situation was in need of improvement
so bad that a Christmas card sent from the central Post Office on Stefan cel
Mare to an address in the vicinity took three weeks to reach its destination,
while a letter from Moscow was returned to sender because the address on it
was not spelled out in English!
When sending mail by post few people rely on the proficiency of state services.
That is why when dealing with serious correspondence and justly demanding
security some turn to private companies. Their services may cost more but
eliminating stressful situations is probably worth the extra expense especially
with the guarantee of complete payment restitution and moral obligations in
respect to the client lest any encumbrance to successful delivery should prevent
the company from completing their part of the deal.
There are plenty of inexplicable and even hilarious situations that could
no doubt be made into amusing anecdotes about the work of state shipping and
handling services. A Christmas package sent off to England just before the
reform took two months to reach its destination although all precautions were
taken to insure it got there in time for the holiday. A filed complaint did
not have any effect because there was no way to prove that the package had
not left the country when it was supposed to in order to be delivered on time.
Further inquiry proved that the inopportune package came into England exactly
two months after it was registered and paid for in the Moldovan Post Office.
A different United States destination package was sent off about the same
time as the British one. It was late as well but it reached its addressee
two weeks earlier which sets one thinking whether there may be more than two
geographical maps of the world on which England and US are variously distanced
away from Moldova.
American Tom Hanks delivery poignantly emphasizes the one big downside of
"Cast Away" Moldova services. The reform judging by what continues
to take place either did not receive the necessary boost to come into substantial
effect or was mistook for a marketing campaign of services that de facto do
not exist. Somehow it is very hard to believe that from at least a month package
delivery time period could be shortened to as little as seven days just because
the services received a new name and are advertised in an appropriate manner.
Tariff zones include some of the following countries:
Tariff Zone |
Country |
Price for one kg in lei |
I |
Russia, Romania |
240 |
II |
Ukraine, Spain, Turkey |
280 |
III |
Albania, Bulgaria, Israel, India, USA, Japan |
340 |
IV |
China, Argentina, Canada, France |
390 |
V |
Australia, Great Britain, New Zealand |
460 |
Despite all the negative aspects progress is inevitable. It
may finally be concluded that instead of building marble steps to the door
of the Post Office it may be a better idea to hire employees who possess at
least some basic knowledge of English and are not completely at a loss when
dealing with foreign clients. The reform will take place only when customers
will only have to fill out one form instead of five to get something mailed
and when they will leave the Mail Delivery Office Building with a safe heart
that their business partners, employers, clients, friends or relatives will
be happy to get their Christmas cards on Christmas Eve, not some time around
Easter.
By Jeremy Fultz